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How do I find out my branch transit number?

Branch transit numbers can be found by looking at your cheque encoding (numbers on the bottom of a...

What information do I need for an incoming wire transfer?

The information you need to provide the sender depends on the currency being wired, not on the...

Why is Vancity using this online banking login process?

There's more awareness and concern from you, our members about online security than ever before....

I can’t log in to online banking. What should I do?

There could be several reasons for the difficulties you are experiencing. You may have...

What information do I need for an outgoing wire transfer?

To wire transfer funds, we will need the following information: Sender's Information(Name, Street...

Can I download my account statement in different formats?

You can download your banking information in a variety of different formats; Quicken, QuickBooks,...

What are your service charges?

You are sure to find a Vancity chequing or savings account that works for you. Visit vancity.com for...

What are the requirements to open an account?

Our membership requirements can be found here.

How do I transfer funds between accounts?

You can transfer funds within your own sub-accounts, or you can transfer funds to another Vancity...

What is Vancity’s institution number?

Vancity’s institution number is 809.  This information along with your transit number can be found...