Ask Us - Online Help - Okanagan College

#	Score	Description	Categories

1	5605%	Blackboard CE8 Student Guide	IT Services
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2	2924%	How do I install a network printer?	IT Services
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3	2651%	How do I login to the new network infrastructure?	IT Services
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4	2555%	What is Blackboard?	IT Services
		Blackboard CE8 (formerly ‘WebCT’) is the College’s centrally supported virtual learning environment....

5	2277%	What is the new IT Network Infrastructure?	IT Services
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6	94%	How do I connect to the Eduroam wireless network at Okanagan College? What is Eduroam?	IT Services
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7	9526%	What is Spyware?	IT Services
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8	9068%	What is my MyOkanagan password?	IT Services
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9	8224%	How do I login to Blackboard?	IT Services
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10	7005%	What are Computer Viruses? How can I tell if my computer is infected?	IT Services
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11	6008%	I have a problem with my A/V equipment. How do I get help?	IT Services
		If you are teaching or about to teach and need immediate help, call the IT Services Help Line at extension 4444, which is monitored between 8:30 a.m. and 4:30 p.m. (summer hours are 8-4 from May 1 to ...

12	5264%	The bulb in the overhead projector I am using burned out - how do I get help?	IT Services
		If you need immediate help, call the IT Services Helpdesk at extension 4444. Staff are on hand to respond to such calls between 8:30 a.m. and 4:30 p.m. (8.00 am to 4.00 pm during summer hours). ...

13	5208%	How do I set up a VPN connection to Okanagan College?	IT Services
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14	5196%	Can I book AV Equipment without an OC Account?	IT Services
		Check with your office administration staff to either make the reservation for you, or setup your OC accounts. Contact the IT Helpdesk anytime you need advice, local 4444....

15	5140%	How do I check my grades online?	IT Services
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16	5132%	Why am I getting a SARMS error message?	IT Services
		To enhance the speed on the SARMS system, the shortcut will load from a local copy that resides on your machine. Every time you load the database, it will check against a version number that is store...

17	4663%	Can I start and finish my distance education course at any time?	Distance Education
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18	3759%	What are the fees for Distance Education courses?	Distance Education
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19	3687%	How do I check my Okanagan College email from home?	IT Services
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20	3627%	How are courses added to Blackboard?	IT Services
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21	3560%	When updating the website, how do I insert a picture?	IT Services
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22	3492%	What AV equipment is available at the Kelowna Campus or any other campus?	IT Services
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23	3467%	Why don't web pages print properly?	IT Services
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24	3375%	What does CMS stand for?	IT Services
		CMS stands for Content Management System. A CMS is a software package used to create and manage websites. Okanagan College uses the OC Content Management System . ...

25	3251%	Why can't I get my MyOkanagan Email?	IT Services
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