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Frequently Asked Questions

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Registration & Admissions/Other
Question

I forgot my password and student number for my myOkanagan account.
Answer

If you forgot your password, there is some assistance right on the login page. Follow the "Forgot your password" link to reset your password, or chat online with tech support by clicking on the picture below the login area. Technicians are available online during regular business hours when the picture indicates "Live Support ONLINE" in green. If you are still having problems accessing your myOkanagan account, please call the IT Services Help Desk at: 1-866-839-4032 or complete an online myOkanagan Password Reset Request.

If you do not know your student number contact the Registrar's Office for assistance. Visit this link for campus phone numbers.